These terms are an agreement between Txtudio Coretech Private Limited (“Workeron”, “we”, “us”) and the organisation that uses Workeron (“you”). They cover the Workeron website, the accounts service and every Workeron app on the web and on mobile.
Agreeing to these terms
By creating an account or using Workeron you accept these terms. If you accept them for an organisation, you confirm you are allowed to bind it. You must be at least 18.
If your organisation has signed a separate agreement or order form with us, that document takes precedence where it differs from these terms.
Accounts and organisations
- Each person has one Workeron account and verifies its email address. Keep your sign-in details to yourself and tell us straight away if you think someone else has used them.
- An organisation's owners and admins decide who joins, which apps they can use and what role they have. You are responsible for what the people you invite do in Workeron.
- To give support, a Workeron administrator may act on an account for a limited time. These sessions are logged.
The apps
Workeron includes HRM, CRM, Forms and Marketing, which share one sign-in and one set of records, and the Workeron HRM mobile app.
- Some apps you can turn on yourself; others we turn on for your organisation.
- Turning an app off hides it but keeps its data, so turning it back on restores everything.
- Features marked beta, including Workeron HRM while it is in beta, are provided as they are and may change.
Fees and seats
- Fees, the number of seats per app and how we invoice are set out in your order form or written agreement with us.
- Prices exclude taxes such as GST, which are added to the invoice.
- Each member using an app takes a seat in it, and so does each pending invitation to it.
- If an invoice is not paid on time, we may suspend access after giving you notice. Your data is kept while access is suspended.
Your data
Everything your organisation puts into Workeron stays yours. You give us permission to store, process and display it only so we can provide Workeron to you. We handle it as our privacy policy describes.
- You are responsible for having the right to collect and use the personal data you add, including employee details and identity documents in HRM, contacts in CRM and Marketing, and form responses, and for telling those people what you do with it.
- You can export your CRM and HRM records at any time.
- If you ask us to delete your organisation, we do so within 30 days, except for data we must keep by law.
Email and connected accounts
- Only send campaigns to people who have agreed to hear from you, and follow anti-spam law. Workeron adds an unsubscribe link and stops sending to people who use it.
- Connecting a Gmail or Microsoft 365 mailbox or calendar lets Workeron read and send mail and manage events with the permissions you approve. You can disconnect at any time. Google's and Microsoft's own terms also apply.
API keys and webhooks
- Keep API keys secret, and revoke one straight away if it may have been exposed. Anything done with your keys is treated as done by you.
- Webhooks deliver your data to addresses you choose. Securing those endpoints is your responsibility.
- We may limit request rates to keep Workeron fast and fair for everyone.
Acceptable use
You must not use Workeron to:
- Break the law or anyone's rights, or store content that is unlawful, harmful or infringing.
- Send spam or phishing, or impersonate anyone.
- Probe, overload or get around Workeron's security, or try to reach another organisation's data.
- Copy, resell or reverse-engineer Workeron, except where the law allows.
- Process personal data you have no right to process.
We may remove content or suspend accounts that break these rules.
Availability and changes
We work to keep Workeron available and fast, but do not promise uninterrupted service unless a service level is agreed in writing. We may improve, change or retire features, and will give notice before removing something you rely on.
We may update these terms. We will give organisation owners notice of significant changes before they take effect. Using Workeron after that means you accept the new terms.
Suspension and ending
- You can stop using Workeron at any time, subject to any fixed term in your agreement.
- We may suspend or end access if you seriously or repeatedly break these terms, if you do not pay, or if the law requires it. Where we can, we warn you first.
- When access ends, you have 30 days to export your data. After that we delete it, as described in the privacy policy.
Ownership
Workeron, its software, design and brand belong to Txtudio Coretech Private Limited. These terms give you the right to use Workeron, not ownership of it. If you send us feedback, we may use it without owing you anything.
Liability
As far as the law allows, Workeron is provided “as is”, without promises that it fits a particular purpose.
Neither side is liable for indirect or consequential losses, such as lost profits, revenue or data. Our total liability under these terms is limited to the fees you paid us in the 12 months before the claim. Nothing here limits liability that cannot be limited by law.
Indemnity
You will cover our losses from claims brought by others that arise from the data you put into Workeron or from your breaking these terms.
Governing law
These terms are governed by the laws of India. The courts at Kozhikode, Kerala have exclusive jurisdiction over any dispute arising from them.
Contact
Questions about these terms: business@txtudio.com. Privacy requests and complaints: grievance@txtudio.com.